At DahabSide Travel Agency, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information
We may collect personal information from you when you interact with our website, make a booking, or contact us. This information may include, but is not limited to:
Full name
Contact information (such as email address, phone number, and address)
Travel preferences
Payment details
Passport information
Other information necessary to provide our services to you
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Use of Information
2.1 Providing and Improving Our Services
We use the collected information to:
Process and confirm bookings
Communicate with you regarding your bookings or inquiries
Provide customer support
Customize and personalize your experience
Improve our website, services, and offerings
Conduct research and analysis to enhance our business
2.2 Marketing and Promotional Communications
With your consent, we may use your contact information to send you promotional materials, special offers, and relevant travel information. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
Disclosure of Information
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing our services. These service providers are obligated to keep your information confidential and secure and are not authorized to use your information for any other purpose.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:
Comply with a legal obligation or a court order
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with our services
Ensure the safety and security of our users and the public
Data Security
We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services that are not operated or controlled by DahabSide Travel Agency. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will delete such information from our systems.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
DahabSide Travel Agency
Email: info@dahabside.com
Thank you for trusting DahabSide Travel Agency with your personal information.